Production and Shipment

We recognize that every customer worldwide has unique demands and specific requirements. Our production process embraces this diversity and aims to realize every individual’s dream door and window. Providing customized solutions to our customers’ expectations is at the core of our business. Your projects are not just orders for us, they are also works of art with personal touches that reflect your dreams and needs.

This process starts with understanding your vision down to the finest details. We listen to your needs, care about your wishes and shape each project in line with your expectations. Quality materials, skilled craftsmanship and innovative technologies are prioritized at every step of this process. You dream, we realize; that’s why we have adopted the principle of working one-to-one with each customer and producing customized solutions.

In line with this principle, we can summarize our production process in four basic steps:

Step 1: Request for Proposal Your first step in making your dream doors and windows a reality is to send a request for proposal that includes your needs and specifications. Let us know every detail from color options, profile specifications, desired accessories and glass type. This information is crucial for us to offer the best solution for you.

Step 2: Needs Analysis and Communication Your incoming proposals are carefully reviewed by our sales team. If we need additional information, we will contact you. In this process, we clarify all the necessary details to best meet your request. Within two business days, we will get back to you with the most suitable solution for you.

Step 3: Approval of the Proposal The proposal we have prepared for your needs is presented to you with all the details. We will give you the time you need to think about the proposal and will be happy to answer any questions or additional requests. Once you approve our offer, our production process begins.

Step 4: Production Process After your approval, your order quickly enters our production line. At each step, we work by maintaining our quality standards and adhering to the deadlines we set. Our production process is efficient and organized to complete your order as soon as possible.

Throughout this process, if you have any questions or would like updated information, do not hesitate to contact us. Our team of experts is ready to support you in every step of your project.

PALLETIZING AND SHIPMENT

Once our production process is complete, your doors and windows are placed on pallets specially selected to protect them. These products are wrapped with shrink film to protect them from damage, thus ensuring maximum protection during shipment. These pallets, which are ready for loading, are placed in the most suitable way in both trucks and containers and made ready for their journey.

A detailed loading list and pallet details are prepared for each order. These documents ensure that every step during the shipment of your products is recorded and offer you complete transparency. By communicating this information to our customers, we keep them informed at every stage of their order and reinforce their trust.

During the shipment of the products, insurance procedures are meticulously carried out to protect against all kinds of risks. This shows that your peace of mind is as important to us as the safety of your products.

We not only offer quality products for the production of doors and windows, but we also build trust by staying in touch with you every step of the way. Our customers’ satisfaction is the most important part of our business, and that’s why we manage every order carefully, down to the finest detail. By working with us, you can experience the difference of quality and trust.